Jim is Director of Software Engineering for Allstate’s core Insurance Policy Administration platform. Jim leads a global team of over 300 engineers consisting of 30 product teams based across three shores. His remit is focused on a large Java technology platform, providing services for the key customer journeys for a broad range of Allstate’s insurance solutions within a high-volume sales & service environment. Based out of the Belfast office, Jim leads global teams operating across the US, NI and India. With over 30 years of technology experience and 20 years with Allstate Jim is still excited by the challenges that technology offers each and every day. He currently leads the Allstate NI Government and Business engagement team, acts as a mentor on the Protégé program and previously sat on the University of Ulster Advisory board. He has a BSc in Computer Science from Queens and MSc in Information Technology from UUJ.